Customers are like the flow of blood in our body,
We all want a healthy and radiant body, but to have it
We must pay attention to our interior.
Like this, customers are at the core of every successful business,
Maintaining and working a good relationship with the customer will help to thrive the performance of your business.
Developing lasting relationships with the customer requires dedication, money and time; Therefore,
Choosing the right strategy to invest is a key part of the job.
Business owners can choose any implementation
To boost the customer’s attraction, some examples can be…
Product development-use customer feedback to adjust your products.
Former. Decide the perfect cost based on your customer’s satisfaction and demand.
Marketing campaigns-Today we could interact in many ways
With clients through social media and social platforms,
The planning and budget of the perfect marketing campaigns will determine
If the acquisition of new customers provides good performance on that investment.
Customer service-strategies to increase customer satisfaction
And your good business experience is the best way to keep your customers.
What is the value of a customer?
The value of a client or “Life-time Value” (LTV) is a method used
To estimate a customer’s projected revenue throughout the life of their relationship with their business.
Knowing the value/cost helps you determine how much you should invest in customer retention and attraction.
LTV = Lifetime Customer revenue – investment costs *
- LTV = What your customer buys, product/service, about their lifelong relationship
– The investment you made to attract customers (discounts, marketing, social media,
New business implementations)
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